How to Cancel Albert Subscription

How to Cancel Albert Subscription?

Albert is a financial services app that provides users with tools for saving, budgeting, and sometimes cash advances. To unlock more features and personal financial support, users can pay for a monthly or annual subscription known as Albert Genius.

This paid membership gives you access to financial advice, smarter savings tools, and sometimes priority customer support. For many people, the subscription helps with their personal finance goals by offering both automation and expert guidance.

However, not everyone finds the benefits worth the monthly cost. Needs can change over time. It’s common for users to cancel these memberships if they no longer use the app regularly, don’t need all the features, or have found an alternative that suits them better.

Things to Know Before Cancelling the Albert Subscription

Before you cancel your Albert subscription, it’s important to review a few things so you don’t run into surprises after you end your membership. Consider the following:

  • Check for any outstanding balances, especially if you have used features like cash advances. Make sure these are paid off or that you understand how they’ll be handled after cancellation.
  • Look at any upcoming transactions scheduled through the app. Cancel or adjust them as needed.
  • Download or save any important financial statements, transaction history, or other data from the app. You might lose access to this information after your subscription ends.
  • Read the app’s terms about refunds. Some subscriptions are billed annually, and you may only qualify for a partial refund depending on timing and provider policies.
  • Simply deleting the app will not cancel your subscription. You need to follow the correct cancellation process to avoid future charges.

How to Cancel Albert Subscription?

There are multiple ways to cancel your Albert subscription, depending on how you started the membership and which device you are using. Choose the option that matches your situation below.

1. Cancel via the Albert App

  1. Open the Albert app on your phone and log in with your account details.
  2. Navigate to your Profile or Settings section. This might be found by tapping a profile icon or the gear symbol in the corner of the screen.
  3. Find the section labeled ‘Manage Subscription’, ‘Albert Genius’, or something similar. Menu names may vary slightly with app updates.
  4. Select the option to cancel your subscription. Follow all on-screen prompts until the cancellation is complete.
  5. Take a screenshot of the final confirmation screen for your records.

If you have trouble finding the right option, use the search or help function within the app to look for cancellation instructions.

2. Cancel via iOS (Apple App Store)

If you signed up for Albert through an Apple device, your subscription may be managed through your Apple ID.

  1. Go to your iPhone or iPad settings and tap your name at the top.
  2. Select “Subscriptions”.
  3. Find and select your Albert subscription.
  4. Tap “Cancel Subscription”, then confirm your choice.

Your Albert Genius benefits should continue until the current billing period ends, after which your card will not be charged again.

3. Cancel via Android (Google Play Store)

Subscriptions started through Google Play can be cancelled in your device’s subscription settings.

  1. Open the Google Play Store app.
  2. Tap your profile icon and select “Payments & subscriptions”.
  3. Go to “Subscriptions” and locate your Albert membership.
  4. Tap “Cancel subscription” and follow the instructions to confirm.

Check your email for cancellation confirmation, and ensure future payments stop as planned.

4. Cancel via Website

Some users may be able to manage subscriptions from Albert’s website, though the app is the primary method.

  1. Log in to your Albert account on their official website.
  2. Navigate to your account settings or subscription section.
  3. Find the option to manage or cancel your subscription. Follow the prompts to finish the process.

If these menu items are not visible or you cannot log in, try another method or contact customer support.

5. Cancel via Email or Text Support

If you can’t cancel through the app or store, or if you prefer support assistance, you can contact Albert directly:

  • Text customer support at the official number (frequently 639-37) with your request to cancel.
  • Send an email to the Albert support address, clearly requesting a cancellation of your subscription. Include your account information so they can identify your account quickly.

Wait for a confirmation from the support team that your membership has been canceled. If you do not hear back within a few days, follow up for written proof.

What Happens After You Cancel Your Albert Subscription?

After cancelling, your subscription benefits will last until the end of the billing period. This means you can still access paid features up until your next renewal date. Once the period ends, your account reverts to the free version, which comes with fewer features. You will not be charged further unless you resubscribe.

Any stored information or account data might eventually be deleted according to Albert’s data policy. Therefore, make sure to save important files before canceling. If you had any active cash advances or pending transactions, these should be resolved with the company. Reach out to customer support if you see unexpected charges after cancellation.

Read Also: How to Cancel Cineworld Unlimited?

Frequently Asked Questions

Does deleting the Albert app cancel my subscription?

No, removing the app from your device does not end your paid membership. You must cancel using one of the official methods described above; otherwise, charges may continue.

Will I lose access to my financial data after canceling?

You may not be able to view or download some stored data once the paid plan expires. Always download important documents or statements before you cancel.

When does cancellation take effect?

Your subscription remains active until the end of the current billing period. After that, you will only have access to the free version of Albert.

Can I get a refund after canceling?

Refunds depend on how and when you cancel, and on Albert’s policies. Annual plans might qualify for a partial refund, especially if canceled soon after renewal. Reach out to customer support for help with specific refund questions.

What if I still get charged after canceling?

Contact Albert’s support right away with proof of your cancellation. Keep copies of confirmation emails or screenshots in case you need them.

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